PURCHASING / ACCESSING TICKET QUERIES

🔸 Can I upgrade my tickets?

🔸 How do I download my ticket?

🔸 Why isn't my QR code showing?

🔸 When purchasing tickets, I entered the incorrect email address. How can I correct this?

🔸 I cannot locate the email containing my tickets. Am I able to get my tickets re-sent?

🔸 I can’t see additional tickets (e.g. camping/parking/bus tickets?

🔸 How can I select my own seats?

🔸 Is it possible to purchase additional seats to go with my previous order?

🔸 How can I utilise a promo code that I have?

The final step of your order is the payment page, where you enter your promo code.

🔸 How can I redeem my tickets if I have an access code?

🔸 Why can't I leave a single seat on the seating map?

🔸 I purchased tickets through a 3rd party website and I was denied entry - what can I do about this?

🔸 What are credits and how can I use them?